Return Policy
Description
At Livin Shades, we want to ensure your complete satisfaction with every purchase. Our return policy is designed to be transparent, fair, and hassle-free.
Returns
We gladly accept returns within 30 days of the delivery date. To be eligible for a return, the item must be unused and in the same condition as you received it. It must also be in the original packaging.
Please note that custom-made or personalized items may not be eligible for return unless they are damaged or defective upon arrival.
Refunds
Once we receive your returned item, our team will inspect it and process your refund. The refund will be credited to the original payment method within a certain number of days, depending on your card issuer's policies.
If your refund is delayed or missing, please check with your bank or credit card company. If the issue persists, feel free to contact our customer service for assistance.
Exchanges
If you need to exchange an item for a different size or style, please contact our customer service. We'll guide you through the process and ensure you get the product that best suits your needs.
Exchanges are subject to product availability. If the desired item is not available, we'll work with you to find a suitable alternative or issue a refund.
Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please use a trackable shipping service and consider purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Contact Us
If you have any questions about our return policy, feel free to contact us. We're here to assist you!
For the most efficient service, please include your order number and details about the item you wish to return or exchange.
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- Zebra Shades
- Roller Shades
- Venetian Blinds
- Honeycomb
- Smartfit Shades
- S005 | 23.6" X 72"
- Sunset Shades
- G0010 | 23.6" X 72"
- EM020 | 23.6" X 72"
- G004 | 23.6" X 72"
- G005 | 23.6" X 72"
- G011 | 23.6" X 72"
- PVC Shutters
- G012 | 23.6" X 72"
- MDF Wood
- G016 | 23.6" X 72"
- S003 | 23.6" X 72"
- Mali Silver Drape
- Sliding Panel
- PVC Vertical Blinds
- Duchess Black Drape
- Budapest White Curve Sheer
- Dusk Branch Blackout Drape
- Dusk Cinder Blackout Drape
- Dusk Mineral Blackout Drape
- Dusk Onyx Blackout Drape
- Escape Steel Blue Drape
- Gaia Grey Drape
- Kavic Grey Drape
- Magnetic Blue Drape
- Padoue Cobalt Drape
- Shadow Blue Drape
- Shadow Charcoal Drape
- Shadow Denim Drape
- Shadow Light Taupe Drape
- Shadow Taupe Drape
- Sliver White Coffee Yarn Drape
- Smooth Signature Plush Light Beige Drape
- Tectonic Steel Blue Drape
- Twilight Pearl Sliver Drape
- Twilight Sky Blue Silver Drape
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